# Knowledge Base

Documentation and guides for the Public API.

## Available Guides

- **[API Consumer Guide](/publicapi/api-consumer-guide)** - Complete guide for integrating with the Ascend Public API including authentication, HTTP requests, bulk operations, and real-time data sync
- **[Issue Reporting Guide](/publicapi/issue-reporting-guide)** - How to submit API support tickets, understand priority levels, and service level objectives
- **[Obtaining Prod Access](/publicapi/obtaining-prod-access)** - Production access requirements including testing requirements, endpoint coverage, and performance expectations
- **[RESTful API Best Practices](/publicapi/api-best-practices)** - Comprehensive guide covering versioning, casing, URLs, query parameters, pagination, and error handling
- **[Creating and Setting Up Webhooks for the StreamAPI](/publicapi/streamapi-webhooks-setup)** - How to create, register, and secure webhooks for StreamAPI real-time data change notifications delivered via AWS SNS
- **[Location-Based API Billing](/publicapi/location-filtering)** - How API usage is calculated by location and how to optimize your integration to avoid unnecessary charges
- **[Usage Report Endpoint](/publicapi/usage-report)** - How to use `/v1/usagereport` to monitor your month-to-date API call volume, and why it is scoped per `apiConsumer` (not per organization)
- **[Vendor Enablement in Dentrix Ascend](/publicapi/vendor-enablement-guide)** - How organizations turn third-party vendor integrations on or off in the product


## Topics

Additional content areas:

- API Authentication
- Rate Limiting
- Advanced Error Handling Strategies
- **[Bulk GET — Total Count Behavior](/publicapi/bulk-get-total-count)** - How `pagination.total` behaves in bulk GET endpoints — when you will see a real count, zero, or no total field at all
- **[Missed Appointments V1 — Developer Guide](/publicapi/endpoints/missedappointments-v1)** - Missed appointment bulk GET, filters, `PUT`/`DELETE` semantics, and how `rescheduledOn` is set via appointment updates